Small Business & Nonprofit Consulting

Clear strategy. Confident people. Smarter systems.

Personalized, hands-on strategic consulting, training, and practical AI solutions that help small businesses and nonprofits clarify their strategy, connect with customers, develop their people, and build systems they can confidently use.

  • Free
  • 30 minutes
  • No sales pitch
Jaimie Higgins, founder of Shine by LSY Consulting, smiling
Jaimie Higgins Founder, Shine by LSY Consulting

Sound familiar?

You're great at what you do. Growing your business shouldn't feel this hard.

  • You know your business is valuable, but your message isn't landing with the right customers.
  • Your team sat through training, but very little actually changed in how they work.
  • Everyone's talking about AI, and you're not sure where it fits or where to start.
  • You have plenty of ideas and plans, but not a clear system to put them into action.

How I help

Strengthen your strategy. Empower your people. Work smarter.

  • Grow

    Brand strategy & customer growth

    "I'm not sure how to stand out or reach the right customers."

    Brand Strategy & Positioning · Brand Audits & Assessments · Sales Strategy & Enablement

  • Develop Your People

    Training & change support

    "My team needs new skills, and the last training didn't stick."

    Training & Development · Change Management

  • Work Smarter

    AI adoption & practical systems

    "I know AI could help, but I don't know where to start."

    AI Adoption & Education · Workflow Optimization

AI for teams

The tools are easy to buy. Confidence is harder to build.

I focus on the human side of AI adoption: helping people and teams understand it, practice it on their real work, and actually adopt it, with education, hands-on implementation, and change support so it sticks.

  1. Understand

    Plain-English education on what AI can and can't do, how to use it responsibly, and where it fits in your business.

  2. Practice

    Hands-on sessions using your team's real tasks, so new skills build confidence instead of anxiety.

  3. Adopt

    Implementation support and follow-through that turns new skills into everyday habits and better workflows.

AI works best as part of a bigger plan, which is why it's woven into my strategy and training work, not sold as a separate tech service.

Portrait of Jaimie Higgins

Experience

Shine by LSY is a new practice. The experience behind it isn't.

I'm Jaimie. For 25+ years in corporate sales leadership, training, and business development, I've helped teams grow their skills and businesses grow their results. Now I bring that experience to small businesses and nonprofits.

Background Army National Guard veteran · B.A., Visual Arts, Indiana Wesleyan University · B.S. in Business Administration, Thomas Edison State University (in progress)

View my background on LinkedIn (opens in a new tab) →
  • Leading & developing teams

    Led 112 market specialists across 20 states for a national skincare brand.

  • Training & education

    Training experience with Sephora, Starbucks, JCPenney, and Hallmark, plus live virtual training delivered directly to teams in China, Germany, and London, United Kingdom.

  • Sales strategy & business building

    Supported sales education across major retail partners and helped develop a direct-sales channel.

  • Practical, responsible AI

    AI certifications from Microsoft, Anthropic, Google, and IBM, focused on helping people use AI with confidence.

Let's put this experience to work for your business.

Book a free 30-minute conversation

Let's talk

Not sure where to start? Start here.

A free 30-minute conversation about your goals. No pressure and no sales pitch, just practical next steps.

  1. 1. You shareWhat's working, what's not, and where you want to go.
  2. 2. We exploreThe biggest opportunities and what's realistic for your team.
  3. 3. You leave with ideasA few practical next steps, whether or not we work together.
Email me to book your free conversation

Email: